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How We Protect Your Personal Data

At dodotogel com, your personal data — from your account details to every transaction you complete via DANA, OVO, GoPay, or QRIS — is handled under a clear…

Encrypted account storageDANA, OVO, GoPay & QRIS transaction privacyData access on requestRetention limits enforcedIndonesia region data handling
dodotogel com How We Protect Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about how your data is used, want to request a copy of the information we hold on you, or need to…

Live Chat Start a live chat session directly from your account dashboard — available 08:00 to…
Email Support Send your data access or deletion request to our dedicated privacy email.
Account Settings Portal Log in, head to Account Settings, and open the Privacy & Data tab.
DATA HANDLING STANDARDS

Six Ways We Safeguard Your Information

Privacy is not a checkbox for us — it is built into how our account system, payment integrations, and support workflows actually operate.

End-to-End Encryption

All data transmitted between your device and our servers is encrypted using TLS 1.3.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to understand which lobby sections you visit most.

Account Security Controls

Two-step verification is available for every account. We recommend enabling it under Account Settings so that login attempts from unfamiliar…

Data Retention Schedule

We keep active account data for as long as your account remains open.

Third-Party Data Limits

Payment processors such as those handling OVO and DANA settlements receive only the minimum data needed to complete a transaction.

Your Right to Request Changes

You can ask us to correct, export, or erase personal data we hold about you.

What You Have Asked About Our Privacy Policy

Below are the questions we receive most often from people in Indonesia about how dodotogel com handles personal data. If you do not find what you need here, reach us via live chat between 08:00 and 23:00 WIB or through the privacy email on file with your account.

We collect your name, email address, phone number, and date of birth at registration. Once you make a deposit via DANA, OVO, GoPay, or QRIS, we also log the transaction reference and amount as part of your account record.

We share data only with payment processors that handle your DANA, OVO, GoPay, or QRIS transactions, and only to the extent needed to complete those payments. We do not sell or rent your data to advertisers or data brokers.

Account registration data is kept while your account is active. Payment transaction logs are held for the period mandated by applicable financial record-keeping rules, then securely purged. You can ask about your specific retention period via support.

Yes. Log in, go to Account Settings, open the Privacy & Data tab, and submit a data export request. Our team will prepare a summary of your stored personal data and send it to your registered email within three working days.

Submit a deletion request through the Privacy & Data tab in Account Settings or email our support team directly. We will process the request within three working days; note that eligibility for full deletion depends on local law and regulatory retention requirements.

We use session cookies for your login and analytics cookies to see which parts of the lobby you visit. You can manage or withdraw cookie consent at any time using the cookie preference panel available in the footer of every page.

Reach our privacy support team via live chat (08:00–23:00 WIB, seven days a week) or email. Quote 'privacy complaint' in your message so it is routed directly to the data handling desk, and expect a formal response within three working days.